This Privacy Policy has been prepared to explain the scope of personal data collected from users visiting www.marau.ist, how it is used, with whom it is shared, and how it is protected.
All services offered through www.marau.ist are conducted in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and relevant legislation.
1. Collected Information
When you visit our website, shop, or contact us, the following information may be collected:
Identity and Contact Information
- Name, surname
- E-mail address
- Phone number
- Delivery and billing address
Transaction and Order Information
- Order details
- Cart information
- Content of requests and complaints
Payment Information
Payment transactions are carried out through the infrastructure of the payment service provider, iyzico. Your card information is not stored in our systems and is processed directly by the relevant payment institution.
Technical Data
- IP address
- Browser and device information
- Cookie data
- Site usage information
2. Purposes of Processing Personal Data
The collected information is used for the following purposes:
- Receiving and tracking orders
- Executing payment transactions
- Preparing and delivering products
- Conducting invoicing processes
- Providing customer support services
- Fulfilling legal obligations
- Ensuring site security
- Conducting marketing and informational activities (subject to explicit consent)
3. Sharing of Data
Your personal data is shared with third parties only to the extent necessary and in accordance with the relevant legislation. In this context, your data may be shared with:
- iyzico for payment transactions,
- Cargo companies for delivery,
- Firms providing accounting and financial consultancy services,
- Authorized public institutions and organizations in cases of legal obligation.
4. Data Transfer Abroad
In order to facilitate international sales and provide certain technical services, your personal data may be transferred abroad in line with your explicit consent if the technology providers from whom services are procured are located outside of the country.
5. Cookies and Similar Technologies
Cookies may be used on our website to improve user experience and analyze site performance. You can access detailed information regarding cookies on the “Cookie Policy” page.
6. Data Security
The security of your personal data is important to us. In this context, the following are applied:
- Secure server infrastructure
- Technical measures against unauthorized access
- Data access limitations
- Regular system checks
7. Retention Period
Your personal data is stored:
- For the period foreseen in the relevant legislation,
- For the duration of the contractual relationship,
- For as long as required by legal obligations.
When the retention period expires, the data is deleted, destroyed, or anonymized.
8. Your Rights
You can access detailed information regarding your rights concerning your personal data via the “Clarification Text on the Protection of Personal Data” (Kişisel Verilerin Korunması Hakkında Aydınlatma Metni).
9. Policy Updates
This Privacy Policy may be amended in line with legislative changes or updates to our services. The current version will be published on www.marau.ist.