1. PARTIES

This Sales/ Distance Sales Agreement (“Agreement”) is entered into between Marāu [?] Ltd. Şti., having its registered address at [address] (“Seller”) and [Consumer Full Name], holding Turkish Identification Number / Tax Identification Number [?], residing at [address] (“Consumer”). The Seller and the Consumer shall hereinafter be referred to individually as a “Party” and collectively as the “Parties.

2. TYPE OF SALE (DISTANCE SALE)

Under this Agreement, the sale shall qualify distance sale, depending on how the contract is concluded. Distance Sale: Sales concluded where the Consumer places an order through the Seller’s website, electronic mail, telephone or other remote communication tools, without being physically present at the Seller’s store. The applicable type of sale shall be the one expressly selected and acknowledged by the Consumer at the order stage, and the provisions of this Agreement shall apply accordingly

3. SUBJECT OF THE AGREEMENT

The subject of this Agreement is the determination of the rights and obligations of the Parties regarding the sale of limited edition furniture and/or design products that form part of the Seller’s collections, are not held in ready stock, are selected by the Consumer, and are manufactured by the Seller on a made-to-order basis.

4. NATURE OF THE PRODUCT

The products subject to this Agreement are limited edition furniture and/or design products forming part of the Seller’s collections. The products are not mass-produced, are not held in ready stock, and are manufactured on a made-to-order basis. The Consumer acknowledges that, due to craftsmanship, use of natural materials and production techniques, the products may contain variations in color, texture, grain, surface, patina or similar characteristics, and that such variations arise from the nature of the products and shall not constitute defects. Product visuals, samples, showroom displays and catalogue materials are for illustrative purposes only and do not constitute a guarantee of exact identical reproduction

5. SALE PRICE, PAYMENT TERMS AND TAXES

The total sale price under this Agreement shall be the amount specified in the offer form agreed between the Parties and shall be exclusive of Value Added Tax (VAT). The sale price shall be paid by the Consumer as 100% advance payment prior to the commencement of production. Payment of the sale price constitutes a condition precedent to the Seller’s obligation to commence production. Payments shall be made: through the Seller’s website, by credit card and/or debit card, via the infrastructure of the payment service provider iyzico. The Consumer acknowledges that the card information entered during the payment process is not stored within the Seller’s systems; that the payment transaction is carried out directly by iyzico; and that card data is processed by the relevant payment institution. The Seller shall not be liable for any delays or transaction failures arising from system errors of the payment service provider, banks, or card schemes. In the event that the sale price is not collected in full, is paid incorrectly, or cannot be collected for any reason, the Seller shall have no obligation to commence production or delivery. Should Value Added Tax (VAT) arise under the applicable laws of the Republic of Türkiye in connection with the sale, such VAT shall be added to the sale price accordingly. Any taxes, duties, levies, customs duties, import taxes or similar fiscal obligations that may arise outside Türkiye after delivery shall be borne by the Consumer.

6. ORDER AND PRODUCTION

Upon execution of this Agreement by the Parties, the order placed by the Consumer shall become binding. Payment of the sale price constitutes a condition precedent to the Seller’s obligation to commence production. The Seller may commence the production process immediately upon receipt of payment. The Consumer acknowledges that the products subject to this Agreement are not held in ready stock, are manufactured on a made-to-order basis, and that the production process may commence within a very short period following receipt of the order. The financial consequences of order cancellation, exercise of the right of withdrawal or any modification requests shall be governed by the relevant provisions of this Agreement.

7. DELIVERY AND DELIVERY PROCESS

All transportation arrangements following delivery, as well as any risks, costs and liabilities arising during transportation, shall be borne by the Consumer. Any assistance provided by the Seller, upon the Consumer’s request, in organizing transportation shall not be construed as the Seller assuming responsibility for the transportation process. Insurance coverage for the transportation period following delivery shall also be the responsibility of the Consumer. Prior to delivery, the products shall be documented by the Seller through photographs and/or video recordings. At the time of delivery, a Delivery and Acceptance Form shall be executed by the Consumer or by the carrier acting on behalf of the Consumer. The production and delivery period of the products may vary depending on the nature of the order, production planning and the collection and limited edition characteristics of the products. The estimated delivery period agreed between the Parties shall be communicated to the Consumer by the Seller separately. Such period is indicative only and shall not be deemed as a binding delivery deadline. Delays in the estimated delivery period, taking into account that the products are not kept in stock and are produced upon order as limited edition items, shall not in themselves give rise to a right of termination, exercise of the right of withdrawal or a refund

8. RISK AND LIABILITY

The risk of loss, damage or deterioration of the products shall pass to the Consumer upon the actual physical delivery of the products to the Consumer or to a third party designated by the Consumer. Delivery of the products to the carrier alone shall not constitute transfer of risk. For the purposes of transfer of risk, the relevant moment shall be the actual receipt of the products by the Consumer or by a third party authorized to receive delivery on behalf of the Consumer. The Seller shall be responsible for delivering the products in conformity with the Agreement, complete and generally free from defects until the moment of delivery. The Seller shall not be liable for any loss or damage arising after delivery due to transportation, use, storage, installation, environmental conditions or acts or omissions of third parties.

9. RIGHT OF WITHDRAWAL, RETURNS AND EXCHANGES

9.1. For distance sales, the Consumer may exercise the right of withdrawal within 14 (fourteen) days from the date on which the product is delivered to the Consumer or to a third party designated by the Consumer. 9.2. Financial Consequences of Withdrawal (Diminution in Value): In the event that the Consumer exercises the right of withdrawal, the Consumer acknowledges that the products are part of the Seller’s collections, are not held in ready stock, are manufactured on a made-to-order basis and constitute limited edition items, and that the Consumer shall therefore be liable for any diminution in value of the products. As the production process may commence immediately upon receipt of the order and involves non-recoverable labor, material and planning costs, the following diminution in value may be applied depending on the stage of production at the time of withdrawal: Up to 75% of the product price if production has commenced; up to 90% of the product price if production has been completed or the products are ready for delivery. The applicable rate of diminution in value shall be determined by the Seller based on the production stage reached at the time the right of withdrawal is exercised. 9.3. Returns and Exchanges: Except in cases of defective goods, returns or exchanges of the products shall not be accepted. Any claims relating to alleged defects shall be notified by the Consumer to the Seller within a reasonable period following delivery and shall be assessed in accordance with Law No. 6502 on the Protection of Consumers and the applicable legislation. The Seller’s liability in respect of defective goods shall be limited to the statutory remedies provided under the applicable consumer protection laws.

10. FORCE MAJEURE

Neither Party shall be held liable for failure to perform its obligations under this Agreement due to events beyond its reasonable control, including natural disasters, war, pandemics, strikes, lockouts, acts of public authorities or similar force majeure events. The obligations of the Parties shall be suspended for the duration of the force majeure event.

11. INTELLECTUAL PROPERTY

All intellectual and industrial property rights relating to the products, designs, drawings, visuals and any related materials shall remain the exclusive property of the Seller. Purchase of the products by the Consumer shall not constitute a transfer or grant of any intellectual property rights.

12. PROTECTION OF PERSONAL DATA

The Consumer’s personal data shall be processed solely for the purposes of the establishment and performance of this Agreement, in accordance with Turkish Personal Data Protection Law No. 6698 and applicable legislation. The Seller shall take all necessary technical and administrative measures to prevent unlawful processing, access or disclosure of personal data. The Consumer acknowledges that they have access to and have been informed in accordance with the detailed Privacy Notice available on the Seller’s website regarding the processing of personal data.

13. NOTIFICATIONS

Any notices to be made under this Agreement shall be made in writing to the addresses of the Parties specified in this Agreement or in the Pre-Information and Offer Form. Notifications made by electronic mail shall be deemed valid and binding as of the date of dispatch. Unless changes to address or contact details are notified in writing to the other Party, notifications sent to the previously notified details shall be deemed valid.

14. ENTIRE AGREEMENT AND AMENDMENTS

This Agreement, together with the Pre-Information and Offer Form, constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior or contemporaneous written or oral statements, agreements and understandings. Any amendment or modification to this Agreement shall be valid only if made in writing and accepted by the Parties. The invalidity of any provision of this Agreement shall not affect the validity of the remaining provisions.

15. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by the laws of the Republic of Türkiye. Without prejudice to the mandatory jurisdiction rules under consumer protection legislation, the Courts and Enforcement Offices of Istanbul shall have jurisdiction over disputes arising from this Agreement.

16. LANGUAGE

This Agreement has been prepared in Turkish and English. In the event of any inconsistency between the two versions, the Turkish version shall prevail.

17. EFFECTIVE DATE AND ACCEPTANCE

This Agreement shall enter into force on … / … /2025 upon being read and approved by the Consumer and executed by the Parties. In the case of distance sales, the Consumer’s approval of this Agreement by electronic means shall have the same legal effect as execution by wet signature for the purposes of validity and enforceability. The Consumer declares that they have read, understood and accepted this Agreement together with the Pre-Information and Offer Form. This Agreement has been executed in two (2) original counterparts, each of which shall have equal legal validity.